Frequently Asked Questions
Everything you need to know about your Semilac experience.
What is the average shipping time for my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
How do I correctly apply Semilac UV Gel Polish?
For the best results, start by prepping the nail plate, apply a thin layer of base coat, cure under a UV/LED lamp, apply two layers of color (curing each), and finish with a top coat.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are Semilac products vegan and cruelty-free?
We are committed to ethical beauty; the majority of our product range is vegan-friendly, and we do not conduct testing on animals.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I use Semilac lamps with other gel polish brands?
Our high-quality UV/LED lamps are designed to cure most gel polishes on the market, though they are specifically optimized for the formula of Semilac products.